How It Works
To make the mobile texting process as seamless as possible, your Aerialink Landline-to-Mobile account stores a pool of proxy numbers that allows you to have concurrent text conversations with multiple contacts.
But before you can text from your mobile phone, Aerialink first has to text-enable your business number, which can be a toll-free or standard landline number. Next, Aerialink registers your mobile number as the receiving device.
When your customer sends a text message to your business number, Landline-to-Mobile arbitrarily appends a proxy number to that conversation and forwards the message to your mobile device. The message arrives in your device's native messaging application from the assigned proxy number, and your customer's phone number is displayed in the body of the message. When you reply to it, Aerialink uses your business number to send the message back to the customer for a seamless communications cycle.
By keeping a pool of proxy numbers and associating each of them with a unique customer sender number, Landline-to-Mobile can forward texts from multiple customers to a single mobile number. Each proxy number is released back into the pool after a period of inactivity. You can adjust the quantity of proxy phone numbers in your pool to accommodate for all the unique customer numbers that want to text message with your business.
With Landline-to-Mobile, you can also initiate a text conversation with your customer. Any text message sent from your mobile device is assigned a proxy number: it is then forwarded to your business number, and ultimately sent to your customer's mobile device.