Posts Categorized: Conversations

Integrations Highlights – Practice Panther

Making Legal Life Easier Like Aerialink and CSF Corporation, Practice Panther is an Alpine Software Group SaaS company offering Legal Management Software to law practices.  We joined forces on a recent integration project.  Law firms are now able to take advantage of conversational texting to improve their attorney and client communications.

What a Difference A Conversation Can Make

Broadcast Messaging Improvements We are excited to announce added improvements to the highly used Distribution List feature (the feature used to send a broadcast message).

Setting Your Business Apart

Use Automatic Text Routing (ATR) For Improved Response Times Increasingly, consumers want and expect immediate answers to their inquiries.  They reach for the device in their pocket, and can get instant answers by asking Siri, or using a search engine.  But what happens when they text your business directly for answers?

Never Miss a Text – Round Robin Routing

Business texting is hot!  But how do you manage hundreds or even thousands of inbound text inquiries? Aerialink Conversations’ customers have been using Automated Text Routing methods for years, but one recently released method is getting a lot of attention and adoption at the moment: Round Robin Routing.

Smart Routing Keeps Getting Smarter with Aerialink

From the start, Aerialink Conversations has been focused on versatility which has been driven by an on-going stream of customer requests that powers our release cycles. Today, we would like to tell you about our latest, customer-driven feature for Automatic Text Routing which delivers versatility by adding two new routing methods.

CSF and Aerialink: Winners of the 2017 Somos Tech Breakthrough Award

CSF Corporation and its subsidiary Aerialink LLC are proud to announce that their Conversations SaaS application is the recipient of this year’s Somos Tech Breakthrough Award. Somos, Inc. is the provider of trusted, neutral toll-free numbering and registry administration services for the telecommunications industry.

Aerialink announces White Label Solution for Business-to-Customer Texting

Aerialink® LLC, a leading provider of cloud communications solutions, today announces a white label edition of Aerialink Conversations. Conversations is a SaaS application for enterprises, service providers, Telecoms, and Responsible Organizations seeking to offer valuable conversational texting to their customers.