Aerialink, Inc., a leading mobile communications company providing a powerful messaging platform today announced that The Pro Nails International Company selected Aerialink's Conversations Platform to centrally manage all of their B2B text conversations.
Finally, B2B Texting: Marketplace Texts with Thousands of Merchants via Support Channel
Aerialink's Conversations Platform enables The Pro Nails marketplace to streamline B2B communications
Chicago, Sept. 7, 2016 - Aerialink, Inc., a leading mobile communications company providing a powerful messaging platform today announced that The Pro Nails International Company selected Aerialink's Conversations Platform to centrally manage all of their B2B text conversations.
The cloud capabilities of Conversations Platform enable The Pro Nails to streamline management of its critical, real-time communications with thousands of merchants in the U.S. Another key benefit was the ability for The Pro Nails to get up and running in a matter of hours.
"Conversations was superior to every solution we evaluated in the market," said James Dang, founder of The Pro Nails. "The platform allows our team to collaboratively address significantly more inquiries than we could with other channels and in more efficient ways. Our staff travels between the U.S. and Vietnam and it doesn't matter where we are when we use the platform, it's a seamless experience. We also exchange picture messages with our merchants, which has proven to be indispensable. We expect to add over 100,000 merchants in our marketplace and will expand our texting in parallel due to high satisfaction among both our merchants and our support team."
"The Pro Nails marketplace makes it easy for nail salons to grow their customer base with online tools," said Chris Currie, CEO of Aerialink. "We are honored to fulfill a need that provides great value and efficiency in their operations."
About Aerialink, Inc.
Aerialink is a leading mobile communications company providing a powerful messaging and location services platform via cloud APIs and Applications to businesses worldwide. Aerialink's Conversations Platform™ centrally manages real-time text communications between a business and customer. A business can use their existing toll-free or landline number for texting. Aerialink is an aggregator for message delivery worldwide and is a licensed FCC and CLEC telecommunications carrier in the U.S. https://www.aerialink.com/
About The Pro Nails International Company
The Pro Nails is one of the world's largest collaborative, online marketplaces for nail services. It allows registered merchants to post availability of their services on the Site. Consumers interested in these services may book appointments and pay for the service through the marketplace. The company also provides promotional and marketing services on behalf of merchants. https://thepronails.com
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