Texting is the preferred channel for business-to-millennial communications and growing quickly to include older adults as well. Many customers prefer text messaging over emailing and voice calls for appointment reminders, delivery notifications, and payment reminders.
The Aerialink Email-to-SMS application makes it easy to send and receive SMS messages via your favorite email application from your desktop, tablet, or smartphone. In addition to conversational texting, Email-to-SMS can be used when you have system-generated email notifications and alerts that you want to send as SMS.
You can add templates to your Email-to-SMS account that provide message content formatting. For example, Email-to-SMS, has a built-in template for Cisco's Identity Services Engine (ISE) used by many enterprises for security authentication. ISE creates system-generated emails with notification content containing password credentials. Since SMS is a preferred method to receive notifications, Email-to-SMS converts the email to SMS and formats the content for delivery.