- Accessible from any web-connected device
- SMS has much higher open rates compared to email.
- Increases consumer read rates which can help sales and service teams get the responses they are looking for.
- Aerialink Email-to-SMS is easy to setup and use.
- Increase speed of deployment by leveraging content templates and quick replies.
- Auto-everything: auto-replies, auto-signatures, auto-assignment, auto-flag, auto-compliance. Reduces time spent on managing, replying, tracking conversations.
With your free trial you can
Accessible from any web-connected device
Many employees want to work on multiple devices and use messaging tools to communicate. After all, that’s what they’re used to in their personal lives, and it’s just super convenient. Conversations can be used from any web-connected computer or mobile device.
New message notifications
Each user can set their profile to forward their new inbound SMS messages to their email or their mobile's messaging app inbox.
Engage with customers on a personal level to establish an environment of trust and authenticity. We created Conversations to give teams real-time management of, and visibility into business text communications. The application serves as a single source allowing your teams to take control of message management across the entire organization. The solution is built by communications industry experts and driven by real customer pain points.
Message broadcast + scheduler
Conversations is the only texting application that supports both direct messaging and broadcast messaging to large lists. Send to many mobiles with 1 click. Build an unlimited number of distribution lists and reuse them on a recurring basis. Use the scheduler to automatically send at a future date and time.
An employee can send a broadcast message (1 message to many customers) that is personalized with the customers’ name, the customer’s company name, as well as the employee’s name. All with one-click!
Prewritten replies are easily inserted to reduce the time to respond to common inquiries. Quick Replies can be written on the fly and saved to your own profile or shared by an Admin with the entire team.
Use your phone's native texting app to send and receive texts. Conversations will relay your incoming and outgoing messages using your business number so that your personal number is never shown. The relay feature uses a go-between number behind the scenes that hides your mobile number. Conversations also lets you receive and reply to texts via email. You get mobility across devices and platforms while maintaining your business identity.
Built with a purpose
Developed with the purpose of assisting small business owners, software providers, and technologies looking to provide unique software solutions without the hassle and management of payments while keeping control of their strategy.