Use Cases

Aerialink provides superior SMS and MMS cloud communications solutions for your business. By applying our messaging platform to your particular use case, you can innovate and improve your business processes, personalize your engagement with customers, expedite your communications with suppliers, and more. Whether you want to embed our platform to send out notifications, use us for conversational texting, or build a brand new mobile app, Aerialink is here to help with services that power your messaging needs.

Regional Banking

  • Provide SMS services for account balances, deposits, fund transfers between accounts, and latest account transactions.
  • Offer account alerts that allow your customers to monitor their finances, help them avoid overdrafts and provide login status information for security purposes.
  • Inform your customers about special promotions, and when interest rates drop below a certain threshold.

Home Service Providers

  • Confirm repair appointments and inform clients about your technicians expected arrival times.
  • Set up live texting support for better customer service.
  • Receive pictures via MMS of home equipment parts that need to be repaired or replaced.
  • Send out promotional offers and coupons.

Property Management

  • Coordinate showings and respond to prospect inquiries.
  • Remind owners and renters about future payments.
  • Alert them about facility maintenance and cleaning schedules, when they receive a package or a guest has arrived.
  • Remind them of upcoming street cleaning and snow removal dates.
  • Use MMS to promote upcoming events, open houses, and private showing dates.
  • Use conversational texting to receive inquiries from tenants.

Insurance

  • Use MMS to streamline the claims process.
  • Send out bill reminders and text-to-pay messages.
  • Use SMS as a promotional tool to reach out to prospective clients and engaging existing ones.
  • Ask for feedback and rating of your service.

Travel and Transport Providers

  • Send status alerts about flight or train schedule changes, pickup confirmations and driver details.
  • Inform clients about additional destination services.
  • Use MMS to send travel itineraries and reservation confirmations.
  • Use SMS and MMS messaging services for promotional campaigns.

Automotive Dealerships

  • Use Aerialink's Click2Text feature for lead generation.
  • Inform customers of their vehicle repair order status (ROS) using Aerialink's Conversations application.
  • Send out a SMS notification when your customer's car is ready for pickup.
  • Set up real-time texting for your Sales and Support teams for better customer service.
  • Notify prospects when a car that meets their specifications is available.

Hospitality

  • Send reservation confirmations to automate accommodation bookings for guests.
  • Use conversational messaging for bookings and upgrade opportunities.
  • Send out promotional offers and integrate with loyalty programs.
  • Use texting for concierge service communications.
  • Automate hotel check-in and check-out processes.
  • Receive texts from guests when they are ready for valet parking.

SaaS Vendors

  • Embed messaging services into your SaaS application offering.
  • Enhance your existing SaaS application with message alerts, two-factor password authentication, and other notifications.
  • Use Aerialink's Email-to-SMS feature to send system-generated notifications via SMS that would normally use an email channel.

Events and Entertainment

  • Send alert messages for ticket sales, venue and schedule changes, and special openings.
  • Send marketing messages to announce new events, last minute promotions, and ticket availabilities.
  • Send reminder notifications with important event and venue information.
  • Use texting for communications with sponsors, promoters, volunteers, planners and security staff.
  • Engage your audience with recurring content from their favorite TV series and movies, casts, and release schedules.

Educational Institutions

  • Use bulk SMS services for notifying staff, students, and parents about various programs, events and activities.
  • Send notifications to students with their courses and locations.
  • Send out alerts about school closings, suspicious campus activities or dangerous hazards.
  • Engage admission reps with prospective students in conversational messaging.
  • Provide a student-professor messaging forum for class engagement.
  • Notify students about assignments, deadlines, upcoming test dates and projects.

Call Center Services

  • Text-enable your call service center for conversational two-way customer interactions globally.
  • Use SMS to deliver self-service for well-defined requests.
  • Allow customers to provide feedback messages.

Internet of Things (IoT) across Industries

  • Have your connected IoT device send an SMS with diagnostic information when there is a break down.
  • Send out automatic maintenance alerts for your product.
  • Control IoT devices and appliances via SMS commands.

Aerialink Advantage

High-performance Gateway

High-performance Gateway

Aerialink supports real-time delivery of SMS and MMS messaging globally with a guaranteed uptime of 99.95 percent.

Reliable Message Delivery

Reliable Message Delivery

Aerialink offers a range of two-way and one-way message delivery options over high-quality routes with reach to over 1,200 mobile network operators worldwide.

Superior Customer Support

Superior Customer Support

Aerialink takes a hands-on, consultative approach to new customer onboarding and provides the industry's most responsive technical support.